Please make sure the following information is valid/correct. You should try to enter the information again if you have changed them recently.
- Card number
- Expiration date
- Security code
- Billing address
Besides, we currently have 2 payment gateways: USA and Singapore. The transaction may not push through if the payment is routed to our international gateway while your card is not allowed internationally.
Other reasons might be insufficient funds, blocked cards, or exceeded withdrawal amount. To better understand what may have caused the decline, we recommend that you contact your card issuer or financial institution directly to inquire about the specific reason for the decline.
Moreover, if you currently use a Discover Card to complete the transaction, please kindly follow the steps below:
1. At Check Out Page, choose PayPal as your payment method and hit Pay With PayPal at the page bottom.
2. Then, you will be directed to your PayPal payment gateway. Please choose Pay with Credit or Debit Card button under Log In button.
3. Complete the remaining step (fill in card information, ...) to complete check out
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