How to track and contact local carrier

Recognize your local tracking number

• Pawfect House products are manufactured and shipped out from different fulfillment centers in the US, China, Canada, Australia, and the UK.

• The tracking number you receive in the shipping notice is generated by the original carrier when the package is shipped, for example, YunExpress or YANWEN. On the other hand, a local carrier such as USPS, UPS, or DHL assigns a tracking number for delivering the package to its final destination. This number is used to track the package's progress in your country.

How to track a local carrier?

Here are the general steps to track a local carrier:

1. Upon receiving a shipping notification, locate the original tracking number and click "Track"

2. Check the local tracking number and the local carrier that will handle your order.

3. Visit the local carrier's website

4. Enter the tracking number and track the package

5. Contact the local carrier

Some typical original carriers will process your order:

• YunExpress

• YANWEN (17Track tracking website)

Contact list of local carriers